PRE-ORDER TERMS

SECURE YOUR E.L.C. TIMEPIECE.

Certain E.L.C. timepieces may be offered on a pre-order basis. Pre-ordering allows you to reserve a timepiece before it becomes available for immediate dispatch.

By placing a pre-order, you acknowledge and agree to the terms below.

1. PRE-ORDER AVAILABILITY

A product identified as a pre-order is not currently available for immediate dispatch. The estimated availability or shipping timeframe will be displayed on the relevant product page or communicated to you before or during checkout.

Estimated dates are provided as guidance only and may change due to production, quality control, logistics, customs or other circumstances outside E.L.C.'s reasonable control.

2. PAYMENT

Unless otherwise stated at checkout, payment for a pre-order is taken when the order is placed.

By completing your pre-order, you authorize E.L.C. to process the applicable payment for the order.

3. DELIVERY

Pre-order items will be dispatched when they become available.

If an order contains both pre-order and immediately available items, E.L.C. may determine whether the items are shipped together or separately. Any applicable shipping charges and delivery arrangements will be communicated at checkout.

Once dispatched, delivery will be subject to the applicable shipping method and destination.

4. CHANGES TO ESTIMATED DATES

We make every reasonable effort to meet the estimated availability date shown at the time of purchase. However, production schedules and supply chains can change.

If there is a significant change to the expected delivery timeframe, E.L.C. will make reasonable efforts to notify affected customers.

5. CANCELLATIONS

If you wish to cancel a pre-order before dispatch, please contact E.L.C. as soon as possible using the contact details provided on our website.

Cancellation requests are subject to the status of your order and any applicable consumer rights or cancellation requirements in your jurisdiction.

If a cancellation is accepted and a refund is due, the refund will generally be issued to the original payment method.

6. RETURNS

Once a pre-order has been delivered, it may be eligible for return in accordance with E.L.C.'s applicable Returns & Refunds Policy and any mandatory consumer rights that apply to your purchase.

Please review our Returns & Refunds Policy before placing your order.

7. PRODUCT DETAILS

Product images, colours, finishes and other visual representations may vary slightly from the final timepiece due to photography, lighting, display settings and the manufacturing process.

Where specifications are subject to change, E.L.C. reserves the right to make reasonable adjustments provided that the final product remains materially consistent with the description presented at the time of purchase.

8. LIMITED PRODUCTION

Some E.L.C. pre-order timepieces may be produced in limited quantities. A pre-order confirms your purchase subject to these terms but does not create any guarantee beyond the order confirmation provided by E.L.C.

9. CUSTOMS, DUTIES & TAXES

International deliveries may be subject to customs duties, import taxes, VAT, GST or other charges depending on the destination.

Where DDP (Delivered Duty Paid) shipping is offered, applicable duties and taxes will be handled as part of the purchase. Where DDP is not available, applicable local charges may be the customer's responsibility.

10. CONTACT

If you have questions regarding a pre-order, estimated delivery date or your order status, please contact E.L.C. using the contact details available on our website.

By placing a pre-order, you confirm that you have read and accepted these Pre-Order Terms.